Last Updated: August 21, 2024
Introduction
At KERI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you use our services. By using KERI, you agree to the practices described in this policy.
Any data or information that can be used to identify, contact, or distinguish you is considered personal information.
Our Privacy Policy explains:
How We Use Your Information
We use the information we collect for the following purposes:
a. Providing Services
Account Management: To set up and manage your account, authenticate you (i.e. verify that it is really you when you access our app), provide product updates, plan back-testing opportunities, manage investment mandates, process transactions, etc.
Payment Processing: To process payments, transfers, and other transactions.
Customer Support: To handle customer service requests and address inquiries or complaints.
b. Improving Our Services
Improved application: So we can understand how you use KERI wallet. This can also help us improve our services, functions, and user experience.
Personalizing the content and other services that we offer to you.
c. Compliance and Security
Enforcement of Legal Rights: For compliance with laws, regulations, and legal processes, including AML (anti-money laundering) and KYC (know your customer).
As enforceable obligation under law: We use the information to comply with applicable legal requirements, such as tax and other government reporting obligations. Fraud prevention: To detect, deter, and prevent fraud against you from unauthorized activities or security threats.
How We Share Your Information
We do not trade, sell or rent your personal information to others. But, we cooperate with our collective partners to release your data.
a. Service Providers
We may need to share your information with our trusted service partners, who help us deliver great quality goods and services. Such examples could be credit card processors, customer service tools, data storage solutions, and even analytics. They are contractually bound to safeguard your data and use it only for the purposes we have specified.
b. Business Partners
We will only share personal data that is processed by us with third parties if necessary, including in compliance with applicable laws and subject to any relevant consents.
c. Governing and Regulatory Bodies
When legally necessary, such as in response to law enforcement or government agencies (requests), when required by applicable laws and regulations, to protect the rights/confidentiality/integrity of our services/sites/etc.
d. Corporate Transactions
If we or all of our assets are acquired, or in the unlikely event that we go out of business, enter bankruptcy, or undergo some other change control decision our customer information would be one of the assets transferred to including any joint ventures if applicable. If we make any changes, we will announce them here and provide options with regards to your data.
How We Protect Your Information
Your personal information is protected — We take the security of your private data seriously.
a. Encryption
We encrypt your sensitive information to help protect the security of data during transmission and storage.
b. Access Controls
Your personal information is only available to authorized personnel who have a need for it in order to perform their job duties. Third-party review of our security practices to meet industry standards.
c. Security Monitoring
We use several monitoring and detection systems to detect, respond to potential security threats or vulnerabilities.
Children’s Privacy
KERI is not directed at individuals under 18. We will never intentionally gather any personal data from children. If, for any reason, we suspect that we have mistakenly gathered information from anyone under 18, the necessary steps will be taken to remove this data instantly.
International Data Transfers
If you visit a site or access it from outside the locating country, you also consent to your personal information being transferred and/or processed in countries other than the country in which you reside, including territories without safeguards for data privacy laws where there may be lower standards of legal protection. KERI takes reasonable steps to protect the information you provide us from unauthorized access, use, and disclosure.
Privacy Policy Changes
This Privacy Policy may be updated periodically to reflect changes in our practices and legal requirements. We will alert you about any changes by updating the "Effective Date" of this Privacy Policy, and may notify you as well via in-app notice. If you do not agree to be bound by the changes, then you should stop using KERI after they are published.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at: [email protected]